Welcome to Fashion For Every’s FAQ page! We’ve compiled answers to the most common questions about our stylish family fashion, shipping policies, and more. If you don’t find what you’re looking for, our friendly customer service team is always happy to help at [email protected].
About Our Products
What types of products do you offer?
We specialize in fashionable family apparel and accessories, including:
- Baby essentials and one-pieces
- Kids’ clothing sets and outerwear
- Adult apparel including dresses, shirts, pants, and hoodies
- Accessories like bags, backpacks, hats, and scarves
- Footwear including shoes and sandals
Are your products true to size?
We provide detailed size charts for all our clothing items to help you find the perfect fit. Since sizing can vary slightly between brands, we recommend checking these charts before ordering. If you’re between sizes or unsure, we suggest sizing up for comfort, especially with baby and kids’ wear that will be worn for multiple seasons.
Do you offer seasonal collections?
Yes! We regularly update our inventory with seasonally appropriate fashion. From cozy coats and hoodies in winter to breezy dresses and sandals in summer, we’ve got your family covered all year round. Sign up for our newsletter to be the first to know about new arrivals.
Ordering & Account Questions
How do I create an account?
Creating an account is easy! During checkout, simply select “Create an Account” and provide your email address and a password. Having an account allows you to track orders, save your shipping information for faster checkout, and receive exclusive offers.
What payment methods do you accept?
We accept all major credit cards including Visa, MasterCard, and JCB, as well as PayPal for secure checkout. All payments are processed through our encrypted payment system to ensure your information stays safe.
Can I modify or cancel my order after placing it?
We process orders quickly to get your fashion to you as soon as possible. If you need to modify or cancel your order, please contact us immediately at [email protected] with your order number. We’ll do our best to accommodate your request if your order hasn’t already entered the processing stage.
Shipping & Delivery
What are my shipping options?
We offer two convenient shipping methods:
- Standard Shipping ($12.95): Delivered via DHL/FedEx in 10-15 business days after processing (1-2 business days)
- Free Shipping: Available for orders over $50, delivered via EMS in 15-25 business days after processing
Do you ship internationally?
Yes! We proudly ship worldwide, bringing affordable family fashion across the globe. Please note that some remote areas (particularly in Asia) may not be serviceable. If this affects your location, our customer service team will contact you promptly after you place your order.
How can I track my order?
Once your order ships, you’ll receive a confirmation email with tracking information:
- For Standard Shipping via DHL/FedEx: Track directly on their websites
- For Free Shipping via EMS: Tracking may be available depending on your country’s postal service
Are there any additional fees for international orders?
For international orders, any customs fees or import duties are the responsibility of the recipient. These fees vary by country and are not included in your order total or shipping charges. We recommend checking with your local customs office if you’re unsure about potential fees.
Returns & Exchanges
What is your return policy?
We want you to be completely satisfied with your Fashion For Every purchase. You may return most unworn, unwashed items with original tags attached within 15 days of delivery for a refund or exchange. Please contact our customer service team to initiate a return and receive instructions.
Who pays for return shipping?
Customers are responsible for return shipping costs unless the return is due to our error (such as shipping the wrong item). We recommend using a trackable shipping method as we can’t be responsible for items lost in transit back to us.
How long does it take to process a refund?
Once we receive your return, please allow 5-7 business days for processing. Refunds will be credited to your original payment method. Note that it may take additional time for your bank or credit card company to process and post the refund to your account.
Can I exchange an item for a different size or color?
Absolutely! We’re happy to help with exchanges for size or color, subject to availability. Please contact our customer service team at [email protected] to arrange an exchange. For fastest service, you may want to place a new order for the desired item while returning the original purchase.
Contact & Customer Service
How can I contact customer service?
Our Louisville-based customer service team is happy to help! You can reach us at:
- Email: [email protected]
- Mailing Address: 1216 West Hill Street, Louisville, US 40210
Do you have a physical store?
Currently, Fashion For Every operates exclusively online at clothingeveryday.com. This allows us to offer a wider selection at more affordable prices without the overhead costs of physical stores. Plus, we can ship directly to your door no matter where you are in the world (excluding some remote areas).
We hope this FAQ has answered your questions about shopping with Fashion For Every. Remember, our customer service team is always here to help with any additional questions at [email protected]. Happy shopping!